We recently got a call from Don in Chester, Orange County, NY.
His eight-year-old old water heater was leaking, and he needed a new one, fast. The 50-gallon electric water heater’s internal connection had rusted out due to age or hard water. Luckily, the water heater was located in the basement and had caused no property damage.
Knowing Important Information About Your Water Heater
When you call for a replacement water heater, you should be ready to provide the plumber with the following information:
• Serial Number
• Gallon Size
You can typically find this information on the original sticker on the water heater – see photo to right:
When Don called our office, we asked him to provide us with this information about his old, broken water heater. With the correct model, serial number, and gallon size in hand, we matched Don with the perfect replacement: a Bradford White Hydrojet® Total Performance System electric water heater. By having this information handy, we were able to replace his water heater that same day!